Privacy Policy

1. Who We Are

Simple Website Development & Support is a UK-based website design and SEO service.

If you have any questions about this policy or your personal data, you can contact:

Email: simplewebsitesbysarah@gmail.com

Phone: 07740337692

2. What Information We Collect

We may collect the following information when you:

• Complete a contact form

• Send an email enquiry

• Call us

• Browse the website

This may include:

• Your name

• Email address

• Phone number

• Business name

• Any information you include in your message

We also collect limited technical data through website analytics tools, such as:

• Pages visited

• Time spent on pages

• Device type

• General location (country level)

This data does not personally identify you.

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide website and SEO services

• Communicate about projects

• Improve website performance and user experience

We do not sell, rent, or share your personal information for marketing purposes.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent – when you submit a contact form or email us

• Legitimate interest – to respond to enquiries and operate our business

• Contract – if you become a client and we provide services

5. Data Storage and Security

Our website is hosted by Squarespace.

Enquiry data may be stored securely within:

• Squarespace

• Email systems

• Secure business records

We take reasonable steps to protect your data and only retain it for as long as necessary.

6. Third-Party Services

We use the following third-party services:

• Squarespace (website hosting)

• Google Analytics (website performance monitoring)

These providers may process limited technical data in accordance with their own privacy policies.

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

8. Cookies

This website may use cookies to improve user experience and monitor website performance.

You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page.